I purchased a license in March, but I get kicked off because it says that I don't have a license.

Options
Ketchupp
Ketchupp Posts: 1
in General questions

I purchased a license in March, but I get kicked off because it says that I don't have a license. I have gone through the process of activating the license, but it says that the license in invalid. Please help!

Tagged:

Answers

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
    edited October 2021
    Options

    Hello @Ketchupp,

    I could find your license in our system and I can confirm the following:

    According to our system, your license is no longer active.

    I reassure you, you were not charged for the license.

    I recommend contacting our sales team and buy a new license. Our team will be happy to support you here. 😊

    ➜ Contact our sales team here

    Let me know how everything goes! 🍀

    Community Manager

Trustpilot

Categories

This Week's Leaders