Unusual connections alert - hoax or not hoax?

Bernie_3107

Hello.

A client of mine sent a screenshot of a notification he keeps getting on his Mac. I've not seen this before and we have a lot of clients using teamviewer with us so curious if this may be something new or is this a hoax?

TIA, Bernie.

Esther

Hi all,

Thanks for reaching out and for making sure to always check back with us in case of doubt.

I can confirm that this popup is legit. It is shown automatically when our software detects unusual connection attempts of any kind.

Please keep in mind that this does not mean that someone tried to access your device on purpose, but it is recommended to review your security settings in any case. Please make sure you follow best practices as explained here.

Thanks for being security-aware and stay safe,

Esther

hobee

https://community.teamviewer.com/English/discussion/119046/unusual-connections-alert-hoax-or-not-hoax

Hi, same question here. Is there any suggestion on what to do when the notification pops up? Thanks a lot in adavance...!

cgpp

https://community.teamviewer.com/English/discussion/119046/unusual-connections-alert-hoax-or-not-hoax

I have the same popup.

What may be causing this?

Esther

Hi all,

Thanks for reaching out and for making sure to always check back with us in case of doubt.

I can confirm that this popup is legit. It is shown automatically when our software detects unusual connection attempts of any kind.

Please keep in mind that this does not mean that someone tried to access your device on purpose, but it is recommended to review your security settings in any case. Please make sure you follow best practices as explained here.

Thanks for being security-aware and stay safe,

Esther

Bernie_3107

Thanks Esther, that good to know.

Esther

You´re welcome, Bernie!

Have a great day!