Why i cant sent subit ticket? after clicking it redirects me to сommunity
Hello @hfdhouse,
Welcome to our community and thanks for reaching out to us! 🙂
Please make sure that your account has a license activated on it, otherwise, you'll not be able to submit a ticket. Please find more information on how to activate your license below:
If you don't have a license, please go ahead and tell me more about the issue you're having.
I'll be more than happy to help.
If you have any further questions, please don't hesitate to ask me.
Best,
Justin
Thanks for the response. The matter is that the status of my license "is not paid". Is this the reason why I didn't receive an activation email?
Could you please provide me with the e-mail address used for the purchase via private message?
I'll have my colleagues look into it.
