how do I change my credit card

Question

hello, how do I change the credit card to pay my yearly invoice. thanks

A

Akiho · Answer

Hi @OrthoAl1,

Thank you for reaching out to the Community✨😊

If a customer portal is already activated, you can update credit card details via your customer portal page.

📌 In order to access a customer portal, it is required to activate a customer portal by using a Customer Portal Activation Link. Please note that this activation link is different from the license activation link.

For more information, feel free to check our knowledge article from here: TeamViewer Customer Portal

In case you haven't activated a customer portal, I recommend contacting our support team for further assistance.

*Please sign in with your licensed TeamViewer account when attempting to access the link.

📩 Submit a support ticket

Hope you find this helpful🍀

Best regards,

Akiho