Unable to remote login

Michael_Pang · 2022-11-09T07:04:27+00:00

There was an error rendering this rich post.

Michael_Pang

I'm using TeamViewer 15 but unable to remote login my client PC running with version 9...

Find more posts tagged with

Accepted answers

All comments

JeanK

Hello @Michael_Pang,

Great to see you posting for the first time! 🚀

Indeed, it is not possible to connect to version 9 anymore, as it has been phased out. Please see our announcement here: Complimentary TeamViewer 15 access for legacy versions to be deprecated

The oldest version you can connect to is version 11. However, it requires a professional license. Using TeamViewer with the free version is only possible with the latest TeamViewer (15 so far) installed on both devices.

Let me know if you have any further questions! I'll be happy to assist.

/JeanK

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of