Unmanage Devices in bulk Teamviewer 12

dlpastel · 2022-12-11T17:52:53+00:00

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Is there a way to unmanage a device in the Admin Console?

I am currently getting a warning that I am over my managed quota but I seem to have to remote into a device to unmanage it.

Is there a way to bulk unmanage users without going into each device?

I found only one article and it referred only to Tensor products

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dlpastel

Thanks, but I am not trying to delete the devices, just unmanage or unassign them to me. them. I still want to be able to connect to them.

I can remote into each one and unassign it from my account but still retain the ability to reconnect as I have the Teamviewer ID but that would take a long time as I need to unmanage about 200 accounts so I am looking for a way to do it in bulk without deleting the devices

reverendc

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Ying_Q

Hi @dlpastel,

Thank you for visiting the TeamViewer Community!

For bulk device deletion for all TeamViewer licensed users, you may check out the knowledge article below:

https://community.teamviewer.com/English/kb/articles/109664-delete-devices-in-bulk

Let me know if the article is helpful in your case.

Best,

Ying_Q