How long does it take to send activation email? Urgent!!

DRGEM
DRGEM Posts: 1
in General questions

I Purchased a single user license. I've been waiting for 21 hours still no contact from TeamViewer.

Kindly Advise as this is urgent.

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Answers

  • Akiho
    Akiho Posts: 1,411 Moderator ☑
    edited April 2023

    Hi @DRGEM,

    Thank you for reaching out to the Community and we are sorry to hear that the onboarding process with TeamViewer caused you inconvenience.

    If you have not received the purchase email from TeamViewer yet, we would recommend contacting our support team directly for further assistance.

    If you have already contacted our support team, kindly ask for your patience in getting an update from TeamViewer.

    We appreciate your understanding in this process.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター

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