Hi, i'm using TeamViwer on a Windows 10.1 and since last month I couldn't connect to any computer since this message started showing up. I've tried the support, and they only say to make sure that port 5938 has been opened for outgoing connections and also unblock the following URL: *.teamviewer.com Which I did, and it didn't work. I also tried to stop Windows Firewall and nothing changed. I don't use any other security programs beside the windows defender and firewall. I've been getting this error since I reinstalled Windows, it was working just fine before, nothing changed besides that. Any solution to this?

master9.teamviewer.com is resolving to 178.77.120.106 because that is in your hostfile. Check one of the working computers you have access to, hopefully they can ping master9.teamviewer.com and have it resolve to a different (closer) IP. I think you can delete the TeamViewer entries from your hosts file, and make sure you are using the same DNS as the working computers.

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Kuno777 Posts: 1

June 2021

Options->general, under "Network settings" click to configure "Proxy settings" and change to "No proxy"
Worked for me.

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