My license is automatically downgraded!
Options
quick_unlock
Posts: 2 ✭✭
Hi,
My license is suddenly downgraded from Business to Remote access. I have also generated a Ticket #[Removed as per Community Guidelines]. But no reply on it yet. Please help me ASAP. Thanks
0
Answers
-
Anyone please ?
0 -
Hi @quick_unlock,
We are sorry for the confusion happened.
TeamViewer has released the version of [Windows] v15.42.7 to fix the licensing displaying issue.
Can you kindly try to update the TeamViewer version and log in to your TeamViewer licensed account please? Hope it would display properly and accordingly.
Best,
Ying_Q
Community Moderator/中文社区管理员0