Please Cancel Automatic Renewal for 11/06/2024

nish_2023

Hi TeamViewer Support team

Can you please cancel my automatic renewal for 11/06/2024

I have already paid the invoice for 11/06/2023

I have also created support request ticket numbers for requesting automatic cancellation of subscription on 11/06/2024

Support ticket # 42319265 & # 41757614

I have also attached the Paid Invoice for 11/06/2023 against the above support ticket #'s

and requested for cancellation of [removed per Community Guidelines] license on 11/06/2024

Please let me know if additional information is required

Thanks for your support

.Carol.fg.

Hello @nish_2023 ,

Welcome, and thanks for reaching out to our Community.

Please note that our Community is user-driven and that all cancelation requests must be submitted via ticket - we don't process cancelations in the Community.

We understand that the ticket response can take a few days, but rest assured that the date your ticket was opened will be the date used to process your cancellation request.

We kindly ask you to wait for a response back, and if you have questions, please reply to the email you received to continue the conversation with our specialists.

We can also help you with any general questions you may have about the cancelation process.

Let us know how it goes, have a great day! 🙋‍♀️

Best, Carol