Providing password for unattended access

aworldaway

I need to give unattended access to my support staff so they can access my computer. I have added them as a contact and they can see my computer from their Teamviewer account.

They can request remote control access "prompt for confirmation". But I want them to have a password so that I do not have to confirm. They have that option, but I do not see where to provide them that password.

Where can I find that password? And can I set it to be the same password every time?

Is this service only available under a certain subscription?

(Scribed by Support Staff)

Ying_Q

Hi @aworldaway,

Thank you for visiting the Community!

For fitting your requirement of having a personal password, it can be done in the Advanced setting - Remote control via personal password. Meanwhile, we would like to suggest setting up an Allowlist for a stronger security layer, as it would help to screen out the unrecognised connections.

Can you give a test connection with the Personal password and let us know if it works as expected? Hope to hear from you.

Ying_Q