DELL7591 REINSTALLED WIFI AND BLUETOOTH DRIVERS, ID CHANGED?

aokaasa
aokaasa Posts: 6
edited June 2023 in General questions

DELL7591 REINSTALLED WIFI AND BLUETOOTH DRIVERS, ID CHANGED?

Now that you don't allow login, can TeamViewer still be used? Are there any other similar software used within the home?

DELL7591重新安装了WIFI和蓝牙驱动，id就变了？

现在不让登录了，teamviewer还能不能用了？有没有其他的家庭内使用的类似的软件？

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Answers

  • JoshP
    JoshP Posts: 905 Senior Moderator ☑

    Hello @aokaasa

    Thanks for your post.

    Please know that the TeamViewer ID is a unique identifier created based on the current hardware and software configuration of a device.

    That being said, replacing an internal component changes the configuration of the device; as such, a new ID is then created post-repair.

    To connect to the device again, please ask someone at the device for the new ID, or if the device is accessible to you then you can simply open TeamViewer to discover the new ID.

    Hope this helps! Please let us know if you have any other questions regarding this process.

    Josh P.

    Senior Community Moderator

    ---

  • aokaasa
    aokaasa Posts: 6

    仅仅是驱动程序重启安装，就导致id变更，导致无法登录，那么软件可用性太差了。

    Just the driver restart and installation, which causes the ID to change, resulting in the inability to log in, then the software availability is too poor.

  • aokaasa
    aokaasa Posts: 6

    今天 ，“TeamViewer ID”突然变回来到原来的ID值了，幸亏ID改变后我没有登录账户，否则会浪费一个“Free devices"。贵公司的“TeamViewer ID”计算算法有问题。

    今天 ，“TeamViewer ID”突然變回來到原來的ID值了，幸虧ID改變後我沒有登錄賬戶，否則會浪費一個“Free devices"。貴公司的“TeamViewer ID”計算算法有問題。

    Today, the "TeamViewer ID" suddenly changed back to the original ID value. Fortunately, I did not log in to the account after the ID change, otherwise a "Free devices" would be wasted. There is a problem with your company's ID calculation algorithm.

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