am chernoh Jalloh. my organization is paying for my license but two factor authentication is preventing me from accessing my account. please remove it for me. below is my email address.
[removed per Community Guidelines]
Hi @chernoh,
Welcome to the Community and thanks for reaching out to us.
If you still facing any difficulties deactivating two-factor-Authentication from your account, we would suggest checking the deactivation procedure written in the following article: Deactivate Two-Factor Authentication
In case of losing the recovery code, kindly contact our support team for further assistance.
Hope this could help.
Best,
Akiho
P.S. We do not allow the upload of personal information to this forum in order to protect our users' privacy and personal data. Thanks for your understanding that we remove such information immediately.
