Screen only when using TeamViewer QS

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LucRichter
LucRichter Posts: 6 ✭✭

Hi all,

When having installed TeamViewer connection (=full remote control) is OK, everything works as expected.

But when I setup a connection to my iPad, it only shows my screen ('This device only supports screen sharing' .

Does anyone have the same problem/should I configure my iPad?

What couldbe wrong?


Thanks for replying!

Luc

Best Answer

  • Akiho
    Akiho Posts: 1,267 Moderator
    edited July 2023 Answer ✓
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    Hi @JoeBilich and @LucRichter,

    Thank you for reaching out to the Community.

    Due to Apple's restrictions, currently, only screen-sharing is possible when connecting to iOS devices: Share the screen on your iPad/iPhone

    Be reassured, you will be informed via our Community when the remote control will be possible to iOS devices.

    Stay tuned,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター

Answers

  • JoeBilich
    JoeBilich Posts: 4 ✭✭
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    Same problem or something very much like it here. When I attempt to control my iPhone from my PC, I ca SEE the remote iPhone screen on my PC but I can't OPERATE the remote device from my PC.

  • LucRichter
    LucRichter Posts: 6 ✭✭
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    Sounds indeed the same.

  • Akiho
    Akiho Posts: 1,267 Moderator
    edited July 2023 Answer ✓
    Options

    Hi @JoeBilich and @LucRichter,

    Thank you for reaching out to the Community.

    Due to Apple's restrictions, currently, only screen-sharing is possible when connecting to iOS devices: Share the screen on your iPad/iPhone

    Be reassured, you will be informed via our Community when the remote control will be possible to iOS devices.

    Stay tuned,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター

  • LucRichter
    LucRichter Posts: 6 ✭✭
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    Hi Akiho,

    Thank you for your reply.

    I'm very happy with your explanation; at least now I know it's Apple why it's not working (what's new?).

    Fortunately, as I understood from your reply, it's just a matter of time before TeamViewer's Community solves my problem.


    Regards,

    Luc