Screen only when using TeamViewer QS

LucRichter

Hi all,

When having installed TeamViewer connection (=full remote control) is OK, everything works as expected.

But when I setup a connection to my iPad, it only shows my screen ('This device only supports screen sharing' .

Does anyone have the same problem/should I configure my iPad?

What couldbe wrong?

Thanks for replying!

Luc

Akiho

Hi @JoeBilich and @LucRichter,

Thank you for reaching out to the Community.

Due to Apple's restrictions, currently, only screen-sharing is possible when connecting to iOS devices: Share the screen on your iPad/iPhone

Be reassured, you will be informed via our Community when the remote control will be possible to iOS devices.

Stay tuned,

Akiho

JoeBilich

Same problem or something very much like it here. When I attempt to control my iPhone from my PC, I ca SEE the remote iPhone screen on my PC but I can't OPERATE the remote device from my PC.

LucRichter

Sounds indeed the same.

Akiho

Hi @JoeBilich and @LucRichter,

Thank you for reaching out to the Community.

Due to Apple's restrictions, currently, only screen-sharing is possible when connecting to iOS devices: Share the screen on your iPad/iPhone

Be reassured, you will be informed via our Community when the remote control will be possible to iOS devices.

Stay tuned,

Akiho

LucRichter

Hi Akiho,

Thank you for your reply.

I'm very happy with your explanation; at least now I know it's Apple why it's not working (what's new?).

Fortunately, as I understood from your reply, it's just a matter of time before TeamViewer's Community solves my problem.

Regards,

Luc