TV ID keeps on changing

SoftSpot · 2023-09-28T08:14:19+00:00

There was an error rendering this rich post.

Hi,

Why is my TV ID changing. I constantly need to take the old ID out as an device, losing moves on my Account.

(edited by a moderator. Please do not share any personal information.)

Find more posts tagged with

Another change this morning, once my moves is up, I have no other choice but move over to **Third Party Product**.

I do have the latest version, and it changed again just after a restart.

Thanks for your message; we are glad to see you again in our Community 😊

My first two tips would be (in case you have not done it already and use our old TeamViewer version (before 15.36)):

1) Uninstall TeamViewer completely from all devices and reinstall it.

2) Install our newest TeamViewer version (15.36 or above) from our homepage.

Did this help?

/Alena