Error During Finalize Device Migration

Spar_Ng
Spar_Ng Posts: 3
edited June 2024 in General questions

Hi

We are unable to Finalize Device Migration

image.png

Following are the random error message

image.png

Please suggest

Thank you

Answers

  • Tofi
    Tofi Posts: 2

    Hi,

    I have the same problem when I try to finalize the migration process.
    (sorry, for the semi-hungarian UI, it changed to this language automatically, and I cannot switch it back to English)

    image.png

    Please, let me know how I can finish the process.

    Thanks,

    Peter

  • nestorf
    nestorf Posts: 2

    Same issue here

  • Spar_Ng
    Spar_Ng Posts: 3
    https://community.teamviewer.com/English/discussion/136210/error-during-finalize-device-migration

    Still, the problem has not been solved. Does anyone have a solution to this?

  • JoeDrummer
    JoeDrummer Posts: 16

    Same problem. And I see in typical TV fasion they have not replied to share a fix with their users.

    image.png
  • HamidMabchour
    HamidMabchour Posts: 6
    edited January 10

    Hello everyone, I think i have a solution for this,

    I came accross this promlem today while trying to migrate also.

    What i did was:

    1- Go back in to your desktop software

    2- I switched to the OLD interface (maybe can be done with new interface also, but i havent tried)

    3- go into the UNKNOWN group, that's the PC i was trying to migrate was (in that GROUP/FOLDER)

    4- right click on that particular PC you were trying to migrate and click DELETE

    5- go back into your web brownser and refresh the migration page.

    6- You PC/Machine should now be fully migrated.

    I hope this works for you as well, All the Best.

    Hamid.

  • Therich
    Therich Posts: 1
    edited January 25
    https://community.teamviewer.com/English/discussion/comment/161374#Comment_161374

    This absolutely worked with the new interface. Thanks, Hamid!

Trustpilot

Categories

This Week's Leaders