Emails not received

Sayrah · 2025-04-08T13:34:35+00:00

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I have tried to log in to my TV profile (not this email but on my work email) and I have not been able to. Each time I try, I get a prompt that says an email has been sent to my email but I never receive any email (checked spam too - nothing)

Please help!

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Sayrah

Thank you. I just sent you a private message cos the issue persists.

.Carol.fg.

Hi @Sayrah,
Welcome, and thanks for reaching out to our Community!

Please make sure you have the TeamViewer domain @teamviewer.com added to your email-allowed list and try again.
If the issue persists, send us a private message with your email account. We can check your case internaly with the designated team.

We're looking forward to your feedback!
Best, Carol

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