how to connect with a free TeamViewer version on an old MacOS Sierra 10.12, TeamViewer 15.2.2756 ?

corinne_1234 · 2025-05-05T08:04:47+00:00

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I only have to help my 96-year-old mother restore something on her old Mac a few times a year. I live abroad myself. What possibilities are there to get a free Teamviewer version that still works on an old Mac? Or what other alternatives that are not tied to operating versions?

Many thanks !

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ValeriaDP

Hello @corinne_1234,

Thank you for contacting us with your request.

We are sorry to inform you that a TeamViewer version update program for free users was launched and announced in April 2024, in our Community. The main reason for this is to continue meeting security standards, which are extremely important to us.
This means that TeamViewer's older versions are no longer available for free users, but only for licensed customers.

For details, please read the following announcement.

Best regards,

Valeria

corinne_1234

it was just amazing to be able to use Teamviewer to access my mom's computer.
For these few uses per year, the subscription is too expensive, but a participation per session, for example 5.00 U$ / CHF / € could be bearable.
Couldn't TeamViewer offer this kind of contract/session, e.g. until 12 sessions/year?