Can licensed user having higher version remote access to devices with a lower version

Hi All,

I like to enquire, if i subscribe to a single user subscription, am i able to (example) tv version 15 to access client tv version 14 and lower?

I see that TV has enforce same version compatibility for both sides. quite frustrating as your clients may not have up to date tv.

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Chisa_R

Hi @ET_Yeo,

Welcome to the TeamViewer Community 😊

The answer to your question is yes! It’s possible to connect from a device with a newer TeamViewer version to one with an older version.

Feel free to contact our Sales team to find the best license option for you!

If you have further questions, please let us know😀

Chisa

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