Blank screen

I have version 15.70 teamviewer free edition and when I connect to a device from my macbook pro (15.7) I can see the desktop from my macbook but when I connect from my desktop windows 11 I see a black screen to my macbook pro. Can someone help!

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Chisa_R

Hi @kvphil,

Welcome to the TeamViewer Community 😊

To begin with, please update TeamViewer to the latest version on both your Windows 11 desktop and MacBook:

Update TeamViewer

Next, please try the troubleshooting steps in the article to see if they help resolve the issue.

Black screen after starting a connection

If the issue persists, please let us know if your remote device is connected to a server?

Let us know how it goes 😉

Best,

Chisa

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