i have TeamViewer Business and TeamViewer Mobile Device Support
now im cant work with mobile support jsut show me screen without control
and all time program show me my licencse are free
Hello @Alexander_Petrykivka,
Thanks for the update, glad to hear it's working now! 🎉
If anything else comes up, feel free to reach out anytime.
Best,
Sophia
Hi @hamod,
Welcome to the TeamViewer Community, and thanks for sharing your issue! 🎉
To start, I recommend trying to activate your license again. To do this, you can follow the instructions in the video below or check out our step-by-step guide in the Knowledge Base.
If that doesn't resolve your issue, please feel free to contact our customer support team directly for further assistance:
Contact Customer Support
When reaching out, make sure to have your account ID or an invoice number ready to help speed up the process.
Let me know if this helped! 😊
All the best,
its working now :)
I have the same problem, i dont think its license issue, something happened with the Universal Add-On, its not working anymore
