We have purchased a TeamViewer license, but my license is still showing as free.
Hello @mkmausam,
Welcome! Happy to see your first post in TeamViewer Community😊
For this case, it will be helpful to know if you have activated your license.
Could you check our Activate and set up your Remote Access license guide? As this sounds like an activation problem, it should be resolved after you activate your license by following the steps in our Knowledge Base article.
Please let us know how it goes. If the issue remains, we will be happy to support you further.
Wishing you a great day!
Best,
Elif