My teamviwer account was compromised!

GustavoPalma

My TeamViewer account was compromised.

An attacker enabled two-factor authentication with a device I do not own and I lost access completely.

I cannot open a ticket because login is blocked by unauthorized 2FA.

I request manual identity verification and removal of the 2FA or permanent deletion of the account for security reasons.

What should I do? 😔

Chisa_R

Hi @GustavoPalma,

Welcome to the TeamViewer Community.

We’re sorry to hear about the situation you’re facing, and we want you to know that we take security matters very seriously.

 Please take a look at this article on TeamViewer and Scamming and report your experience by completing the form on the report a scam page.

Best,

Chisa