IOS 11 sharing screen wrong direction

erickb

I am trying to share the screen of my ipad pro into my iphone but it works in the wrong direction

Impossible to do anything in that way

 

Eduardo

Hello Erikb,

We released an update of our Quick Support app that fixes this issue.

You may give it a try.

Regards,

Eduardo

erickb

I saw it

many thanks to the team !!

larsheise

same happens for me !

erickb

next version please ! :-)

BernSh

Rotate iPad screen into Portrait orientation.

Same happens for me when iPAd is in lanscape orientation.

erickb

thanks but I am using an iPad Pro with smart keyboard  only in landscape orientation

 this bug has to be fixed anyway

 

Eduardo

Hello Erikb,

We released an update of our Quick Support app that fixes this issue.

You may give it a try.

Regards,

Eduardo

erickb

I saw it

many thanks to the team !!

IanEss

Still the same problem for me. I have downloaded the latest version. Orientation buttons have shown up on the Windows screen but they are not clickable. I have the latest Windows version as well. 

mattanfang

I see the orientation buttons but how do I use them Eduardo? They are not clickable.

mattanfang

https://community.teamviewer.com/English/discussion/comment/14727#Comment_14727

I see the orientation buttons but how do I use them Eduardo? They are not clickable. I have the latest iOS mobile app and am not able to get it out of portrait mode. Could you please help?

DanielNeuffer

I'm also unable to see any change when clicking those bottom rotation buttons I'm using the windows version 15.15.5, and on the iPad 10.2 inch version it is using 15.15.1 QS. Is there some step I'm missing or is this feature not fully implemented?