Why TeamViewer Remote Access stopped working? My subscription is still vaild. It will get automatically renewed on 8 June 2026.
Hi @Hank Wang,
Welcome to the TeamViewer Community, and thanks for reaching out and for sharing your experience!
For privacy and security reasons, licensing- and account-specific issues cannot be handled publicly here in the Community.
We recommend calling Customer Support directly so they can securely review your account:
Customer Support | TeamViewer
This will allow our support teams to thoroughly check your license, subscription renewal, and account status and provide a solution quickly.
Let us know how it goes, and if you have any general questions in the meantime, feel free to share them here with us. We're happy to help!
Best, Sophia
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