TeamViewer Session will be disconnected in 1 minute. Screen Sharing will continue.

iSnark
iSnark Posts: 1
in Mobile

Hello, 

we recently started using TeamViewer to support multiple iPads accross Canada. 

  1. iPads are running IOS 11.4.1 and 11.3.1. with Quick Support Version 13.2.110220 QS
  2. Windows 10 Computers - Using TeamViewer 13.2.14327 to connect to iPads. 

When connect to iPads for screen sharing after about a mintue we get this message. 

TeamViewer Session will be disconnected in 1 minute. Screen Sharing will continue. 

1 minute after the message a connection comment box appears. 

The iPad is brand new out of the box, it was updated to latest iOS, 11.4.1 and Quick Support app is installed. 

See attached screen shots of issue. 

TM 1 Minute Message.jpgTM Suggestion Box.jpg

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Comments

  • NeiltheK
    NeiltheK Posts: 1

    I have the same issue... my computer has been acting strangely ever since I installed this app at the request of a tech support site.   It continues to launch when I start the computer.  I will likely have to uninstall it unless there is a way to stop it from launching.   

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