android connection

lunabilisim

Hello
We got a premium license to connect to android devices without authorization. we are testing it right now.
but when we want to connect, I get a warning that "the other person has rejected your connection request". but there is no confirmation screen on the android device

 

log

08.11 14:16:22,074: Version: 12.0.40095
08.11 14:16:22,076: Sandbox: remote
08.11 14:16:22,076: SysLanguage: tr
08.11 14:16:22,076: VarLanguage: tr
08.11 14:16:22,076: Flash Player: PlugIn (WIN 27,0,0,183)
08.11 14:16:22,081: UseLanguage: tr
08.11 14:16:22,081: UseLanguage: tr
08.11 14:16:22,089: TeamViewer hasPassword: false
08.11 14:16:22,544: ExternalConnect id=269595746
08.11 14:16:22,548: CT connect 269595746 masterURL: master.teamviewer.com, sandbox = remote
08.11 14:16:22,574: MC.requestRoute(269595746)
08.11 14:16:22,576: MC.sendMasterCommand text=F=RequestRoute2&ID1=777&Client=TV&ID2=269595746&SA_AccountID=104393234&SA_PasswordMD5HashBase64Encoded=&SA_SessionSecret=jq/Vs+SOd8HCbGHpEW+E7Y1wnjOt8MSi5IQ6M+PEWpM=&SA_SessionID=1595454208&V=12.0.40095&OS=Flash
08.11 14:16:22,578: MC wait for ping completion
08.11 14:16:22,580: PS.socket event: [Event type="connect" bubbles=false cancelable=false eventPhase=2]
08.11 14:16:22,665: PingThread: TCP-Ping ping3.teamviewer.com ok
08.11 14:16:22,665: MC.socket mode = TCP, MasterURL:master.teamviewer.com
08.11 14:16:22,666: MC.connect: master5.teamviewer.com
08.11 14:16:24,672: connect timeout
08.11 14:16:24,674: MC.ioErrorHandler: [IOErrorEvent type="TV_Timeout" bubbles=false cancelable=false eventPhase=2 text=""]
08.11 14:16:24,675: MC.socket mode = TCP, MasterURL:master.teamviewer.com
08.11 14:16:24,675: MC.connect: master6.teamviewer.com
08.11 14:16:26,675: connect timeout
08.11 14:16:26,676: MC.ioErrorHandler: [IOErrorEvent type="TV_Timeout" bubbles=false cancelable=false eventPhase=2 text=""]
08.11 14:16:26,676: MC.socket mode = TCP, MasterURL:master.teamviewer.com
08.11 14:16:26,676: MC.connect: master5.teamviewer.com
08.11 14:16:28,697: connect timeout
08.11 14:16:28,697: MC.ioErrorHandler: [IOErrorEvent type="TV_Timeout" bubbles=false cancelable=false eventPhase=2 text=""]
08.11 14:16:28,697: ConnectionThreadEvent fatal error: Master ile bağlantı kurulamıyor
08.11 14:16:28,697: ConnectionThread closed
08.11 14:16:28,697: ClientGUID:
08.11 14:16:28,697: m_ComSessionAfterEnding: true
08.11 14:16:28,697: m_connectionAlready Suceeded: false
08.11 14:16:42,669: PS.socket event: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]
08.11 14:16:42,671: MC.securityErrorHandler: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]
08.11 14:16:42,672: ConnectionThreadEvent fatal error: Master ile bağlantı kurulamıyor
08.11 14:16:44,686: PS.socket event: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]
08.11 14:16:44,687: MC.securityErrorHandler: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]
08.11 14:16:44,703: ConnectionThreadEvent fatal error: Master ile bağlantı kurulamıyor
08.11 14:16:46,710: PS.socket event: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]
08.11 14:16:46,710: MC.securityErrorHandler: [SecurityErrorEvent type="securityError" bubbles=false cancelable=false eventPhase=2 text="Error #2048"]
08.11 14:16:46,710: ConnectionThreadEvent fatal error: Master ile bağlantı kurulamıyor

Iain_wels

Hello lunabilisim,

From what i read in your post you want to connect from a pc to an android device, is this right? If so unfortunatly that is not possible... Teamviewer does not support the conection from a pc to an mobile device. If it is the other way around the connection should be stable and possible! So please let me know what you want to do!

I hope this helps,

Thank you for using teamviewer.

Iain_wels

Hello lunabilisim,

My apologies! There is a way to connect from your computer to your mobile device! I just got corrected by a moderator! Here is how you can do it https://community.teamviewer.com/t5/Knowledge-Base/Supported-manufacturers-for-remotely-controlling-Android-devices/ta-p/4730

I hope this helps,

Thank you for using teamviewer!