Controlling my Nvidia Shield TV

teamspeedy

hi

i am trying to access and control my nvidia shield tv from my ipad mini:
the issue: i can only point things out on the nvidia shield tv but i cannot control the system

details
- the app on the ipad mini seams to be fine
- i tried with TeamViewer QuickSupport from the TV play.store
- i tried with TeamViewer Host sideloaded, since it does not appear in the TV play store

any way i can get cotroll over my nvidia shield tv from my ipad mini?

thanks in advance
teamspeedy

teamspeedy

nobody with ideas and solutions?

Scotty

Hi teamspeedy,

Please check our Android FAQ for our supported manufacturers.

Unfortunately this is not because you are connecting from an iPad, it is because the shield isn't a supported device.

Unfortunately, We are not able to support all Android devices. To allow full remote control of a device, we need cooperation from the manufacturers themselves which we do not have for all manufacturers.

I hope this answers your question.

-Scotty

teamspeedy

hi @Scotty , thanks for the reply

is this planed on your roadmap for upcoming releases..
or do i better look for an alternative product?

best regards

Scotty

Hi teamspeedy,

As far as I know, this isn't on the roadmap. At the moment all I can give you is the list of currently supported devices.

-Scotty

Soliver84

What is now with the support it's years have passed that can not really be you are the leading manufacturer.

teamspeedy

i agree, especially "knowing" that the share will grow even more
https://voicebot.ai/2018/07/19/smart-tv-market-share-to-rise-to-70-in-2018-driven-by-streaming-services-alexa-and-google-assistant/

Scotty

@teamspeedy @Soliver84

I'm not sure what else I can tell you guys.

We cannot remote control devices without the manufacturers co-operation. That's basically the long and short of it, there is nothing else to do.

I have gone into this at length here

Beyond that, all I can do is apologise for the disappointment.

-Scotty

teamspeedy

well, this is new information ..

maybe asking google again and again for support/co-operation could help