TeamViewer iOS crashes when trying to add a computer

jehovah0121

This is a 100% reproducing problem on my iPhone.

Steps:

Go to 'my computers' page.
Click the '+' button on the upper right corner.
Select 'Add a computer' in the popup menu.

Result: crash.

Enviroment: iPhone 8 plus with iOS 11.3.1 + Team Viewer 13.1.98765CL

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Comments

shawnpk

When I try to add a computer in the iOS app on iOS 11, the app crashes. I’ve tried deleting the app and reinstalling, but that doesn’t work either. I’m on an iPhone X.

Phyrass

Help please

On the Iphone App, When I click on my computers then "+" then Add a computer the app juts shut down. Everysingle time, The app and the phone are up to date.

I unistalled and installed it again to start fresh, still the same. I have to download your competitor to connect to my computer.

Any help ?

Busska

Same problem

Experte

Hi,

I cant ad any Computer in the App, If i click it the App is closing..

Pls help

durst_martin

Same here.

iOS Teamviewer v13.1.98765 CL
tested on iPhone X + iPhone 7

Abby423

The same problem!

rafaelpires3

Same here.

iPhone X - IOS 11.3.1
TeamViewer - 13.1.98765 CL

WERNERkolb

What I did was, I added the computer in the teamviewer on the desktop. That worked.

Cilenthill

same problem :smileyindifferent:

@jehovah0121 wrote:
This is a 100% reproducing problem on my iPhone.
Steps:
Go to 'my computers' page.
Click the '+' button on the upper right corner.
Select 'Add a computer' in the popup menu.
Result: crash.
Enviroment: iPhone 8 plus with iOS 11.3.1 + Team Viewer 13.1.98765CL

WERNERkolb

Same here. Reinstalled the app, didn’t work.

Sim-O

Same issue
Open app - computers - tap + - add computer - app crashes but is still running in background

iPhone 7 Plus
11.2.5

Remy0151

hi,

can anybody help?

I try to add a new computer in the group. The app is closing.

what can I do?