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TeamViewer iOS crashes when trying to add a computer

This is a 100% reproducing problem on my iPhone.

Steps:

  1. Go to 'my computers' page.
  2. Click the '+' button on the upper right corner.
  3. Select 'Add a computer' in the popup menu.

Result: crash.

Enviroment: iPhone 8 plus with iOS 11.3.1 + Team Viewer 13.1.98765CL

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Comments

  • Remy0151
    Remy0151 Posts: 1

    hi,

     

    can anybody help?

    I try to add a new computer in the group. The app is closing.

    what can I do?

  • Sim-O
    Sim-O Posts: 1
    Same issue
    Open app - computers - tap + - add computer - app crashes but is still running in background

    iPhone 7 Plus
    11.2.5
  • WERNERkolb
    WERNERkolb Posts: 2
    Same here. Reinstalled the app, didn’t work.
  • Cilenthill
    Cilenthill Posts: 1

    same problem :smileyindifferent:


    @jehovah0121 wrote:

    This is a 100% reproducing problem on my iPhone.

    Steps:

    1. Go to 'my computers' page.
    2. Click the '+' button on the upper right corner.
    3. Select 'Add a computer' in the popup menu.

    Result: crash.

    Enviroment: iPhone 8 plus with iOS 11.3.1 + Team Viewer 13.1.98765CL


     

  • WERNERkolb
    WERNERkolb Posts: 2
    What I did was, I added the computer in the teamviewer on the desktop. That worked.
  • Same here. 

    iPhone X - IOS 11.3.1
    TeamViewer - 13.1.98765 CL

  • Abby423
    Abby423 Posts: 3
    The same problem!
  • Same here.

    iOS Teamviewer v13.1.98765 CL
    tested on iPhone X + iPhone 7
  • Experte
    Experte Posts: 1

    Hi,

    I cant ad any Computer in the App, If i click it the App is closing..

    Pls help

  • Busska
    Busska Posts: 1
    Same problem
  • Phyrass
    Phyrass Posts: 1

    Help please 

    On the Iphone App, When I click on my computers then "+" then Add a computer the app juts shut down. Everysingle time, The app and the phone are up to date.

    I unistalled and installed it again to start fresh, still the same. I have to download your competitor to connect to my computer.

    Any help ?

  • shawnpk
    shawnpk Posts: 1
    When I try to add a computer in the iOS app on iOS 11, the app crashes. I’ve tried deleting the app and reinstalling, but that doesn’t work either. I’m on an iPhone X.