Not working after Teamviewer 14 upgrade

scotberrydsm

I have been happily using the free version of Teamviewer (not sure what version it was) on two computers for personal use.  Recently I upgraded to the TeamViewer 14 version (mistake!) and now I can't get it to work.  Says I don't have a connection, gives me screens regarding proxy, etc, nothing was changed.  Tried uninstalling and reinstalling, still no joy.

Any ideas?

JeanK

Hello @scotberrydsm,

Thank you for your message.

I recommend you to delete the TeamViewer files in your registry. You willl find the procedure here: How to uninstall TeamViewer on PC

Then, install the llatest TeamViewer version. This should fix the issue.

Sorry for the late reply.

Cheers,

Jean