Starting QuickSupport Session without Input or ID from Partner

Dave5

All:

I am trying to remotely control my 88 year old mother's Android Tablet with QuickSupport to assist her with emails, internet, etc.   She is not capable of giving me the ID to start the session.  Is there a way to start a TeamViewer session with no input from the remote Partner?

Thanks in advance for your advice.

Dave

Orange Park, Florida

 

 

Ying_Q

Hi @Dave5 ,

Thank you for your post.

You may try QuickSupport with select the setting of Automatically add users to a group of your Computers & Contacts list. This setting will automatically save and show the status of TeamViewer QuickSupport under your saved group.

Hope it helps.

Ying_Q