Cannot connect from ios to PC - reason unknown

log file says "LicenseNeeded"

works no problem on other ios phones and my admin PC

tried a different username and still comes up with reason unknown immediately.

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Comments

  • Yuri_T
    Yuri_T Posts: 2,249 [Former Staff]

    Hi @jdavis3810 ,

    Thank you for your post.

    Have you sign in your account that is associated with your license on iOS device before connecting to PC? Otherwise it is recognized as a private use.

    Hope this will help you.

    All the best,
    Yuri

     

    Former Japanese Community Moderator