I'm unable to connect

Cholokashvili

I'm unable to connect to any computers in Teamviewer. I have a paid business subscription with 3 installs, 1 channel.

I get "The connection could not be established as your license is in use on another computer at this very moment. Therefore the channel of your business license is already in use.  Please wait until the other session is closed."

I have changed my password, I have signed out all "Active Logins" in Teamviewer Management, I have rebooted all  PC with teamviewer, even turned them off and I still get the same message. 

 

Natascha

Hi @Cholokashvili 

Thank you for your post. 

Can you please contact our Support Team directly? 

They have the possibility to check if a session was not fully closed  

Thank you very much in advance and have a great day. 

All the best, Natascha

Natascha

Hi @Cholokashvili 

Thank you for your post. 

Can you please contact our Support Team directly? 

They have the possibility to check if a session was not fully closed  

Thank you very much in advance and have a great day. 

All the best, Natascha