iPad (3rd generation) support for TeamViewer

Dear TeamViewer community, I have a big problem...

 

I have iPad 3rd Generation (2012), it worked fine before with TeamViewer, but now when I am trying to connect to my PC it shows something went wrong…. what versions of TeamViewer I need to use on my PC (Windows) and iPad?
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  • Can somebody help, please? or to what email I need to write to ask this question?