Login button greyed out and cannot connect to any partner I.D's

rafael89

Since the latest TeamViewer (14.7.1965) update, I am unable to login to see my list of computers, as the login button is greyed out. I cannot even connect to a partner I.D. anymore as it gets stuck on connecting status. 

Using Mac Mojave 10.14.6

Teamviewer: 14.7.1965

Tried restarting, uninstalling and re-installing Teamviewer. The same issue persists.

would appreciate any advice or solution, or if this is a known issue? 

 

 

 

JeanK

Hello @rafael89

Thank you for your message.

I recommend you to uninstall TeamViewer by following this procedure and to try again:

• Manual Uninstallation (macOS) 

This might fix your issue.

Cheers,

Jean

s0undb0y

Full Manual Uninstall was not the answer for me.

Please help. I've tried all the suggestions and everything I can think of but I cannot sign in to my app.

Version 15.18.5

macOS 10.15.7