Teamviewer Host Samsung Addon - Can't install

ultradj83

Dears,
I'm attempting to use Host for Samsung, but Addon setup fails by play store or apk.

Here's the related log:

01-20 12:16:33.449 W/Finsky (2772): [2] dza.b(6): No everExternallyHosted provided for com.teamviewer.quicksupport.addon.samsung
01-20 12:16:33.453 W/Finsky (2772): [64873] nhm.call(14): IQ: Resolved conflict: package=com.teamviewer.quicksupport.addon.samsung. oldConstraints=[(NETWORK=ANY, PROVISIONING_STATE=PROVISIONED)], newConstraints=[(NETWORK=ANY, PROVISIONING_STATE=PROVISIONED)]
01-20 12:16:38.042 E/Finsky (2772): [2] rbc.onReceive(19): Error -501 while installing com.teamviewer.quicksupport.addon.samsung: -3000
01-20 12:16:38.054 W/Finsky (2772): [64875] rbg.b(5): Unexpected error abandoning session=**Please do not post TeamViewer IDs**. exception=java.lang.SecurityException: Caller has no access to session **Please do not post TeamViewer IDs**
01-20 12:16:38.054 W/Finsky (2772): [2] mzi.a(18): IT: Install failure of com.teamviewer.quicksupport.addon.samsung (isid: h7v9cn-eQCaKPcse2lSkxg): -501, Exception: n/a
01-20 12:16:38.057 W/Finsky (2772): [2] mzq.a(256): IT: Cleanup running installation of com.teamviewer.quicksupport.addon.samsung (com.teamviewer.quicksupport.addon.samsung)

 

 

And here's device info:

build.board: universal7870
build.bootloader: J600FNXXU3ARH1
build.brand: samsung
build.cpu_abi: armeabi-v7a
build.cpu_abi2: armeabi
build.device: j6lte
build.display: R16NW.J600FNXXU3ARH1
build.fingerprint: samsung/j6ltexx/j6lte:8.0.0/R16NW/J600FNXXU3ARH1:user/release-keys
build.hardware: samsungexynos7870
build.host: 21HH1D12
build.id: R16NW
build.manufacturer: samsung
build.model: SM-J600FN
build.product: j6ltexx
build.radio: J600FXXU3ARH1
build.serial: **Please do not post TeamViewer IDs**a7653d
build.tags: release-keys
build.time: **Please do not post TeamViewer IDs**000
build.type: user
build.user: dpi
version.codename: REL
version.incremental: J600FNXXU3ARH1
version.release: 8.0.0
version.sdk_int: 26

I tried everything in my mind, no luck.

Any suggestions?

Regards

JeanK

Hello @ultradj83,

Thank you for your message.

No Samsung add-on is working anymore. The background system has changed. You will find all the information you need in the thread here: Samsung Knox and TeamViewer

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers,

Jean