Error Status: Oxc0000428

Philipb
Philipb Posts: 1
in General questions

Hello, I'm new to Team Viewer and using it to assist my dad when he has problems. I installed the personal use application which is ver 15.2.2756 on a new laptop running Windows 10. It worked well except there are pop up error messages that hinder sucessful use. Here are the pop ups. It only happens when I connect to his Windows 10 from my Windows 7 machine. When I connect in the reverse direction there are no pop up error messages.

Thanks in advance for your assistance. Philip

Capture 2.JPGCapture 1.JPG

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Comments

  • Steeb707
    Steeb707 Posts: 1

    The exact same thing is happening to me. When I connect from my computer, the error messages appear on the computer that I am attempting to connect to, but not in reverse.

    Both are windows 10 machines

    Team Viewer Version 15.7.7

  • Vatsilidis
    Vatsilidis Posts: 655 ⭐Star⭐

    Hi @Steeb707 

    It looks like a verification error message.

    I would suggest you run from the Command line (run it with Admin rights) the SFC /scannow command and after the finish to restart the computer and see if is changed.

    Else try to completely uninstall the app, restart and reinstall a fresh download.

    I hope this helps you to solve it.

    Best regards

  • smithdonald078
    smithdonald078 Posts: 1

    I am facing the same problem. Did your problem solve?

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