Hello,
We cannot login in remote computer because teamviewer license are block it. The payment of bill [removed by moderator] was done yesterday. It is possible to active the account please. I could send a copy of payment by mail.
Regards
Bingooooo, thanks a lot.
Regards.
Hello @murive
Thank you for your message. ?
Your license will be automatically reactivated once the payment has reached our bank accounts. It might take up to 2-3 working days the time the payment is processed by the banks.
If you need any further information, please let me know. ✌
Best,
Jean
Hi Jeank,
One week later im still same issue. License is continuos blocked.
What do you recomende me.
I refreshed your license - could you please try again and tell me if it's working now? ?
We are sorry for the inconveniences caused. ?
Same problem.See attach file
@murive Could you please log out and log in again, and try again?
Same error, license blocked.
For your information, bill number is **Please Do Not Post Personal Information**. Pay date 03/03/2020
@murive,
Now it should work (for real...).
Could you please log out and log in again, and try again? ?
Hi Jeank, i´m so sorry but we continuos with the same problems. License blocked
@murive We found the root issue. ?
Could you please try again and let us know?
Very sorry for the long back-and-forth...?
