Urgent : No receiving of an email after purchasing

Kathleen3

Hello, I purchased a license  days ago which was payed by credit card.

I didn't recieved any email till now !

 

Esther

Hi @Kathleen3 

I am sorry for the delay.

We are working hard on releasing all orders as fast as possible. If you do not receive the mail within the next minutes, please send me a PM with your 

• Company name
• Full name
• Email address 

you used for the purchase.

Thanks, Esther

 

StewartGosbee

i also purchases a license and ahve not recieved any emails 

.

 

Stewart Gosbee

Kathleen3

Hello Esther,

I received now the mail with the invoice.

I'm now waiting for the activation mail . :-)

Already a big thanks for solving the issue .

Kind regards,

Kathleen

Esther

Hi @StewartGosbee 

Ok - thanks!

Same procedure.

best, Esther

BB_Seamus

me to!

Kathleen3

Hello ,

 

I still didn't receive the activation link !