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Cancel my order


I would like to cancel the purchase I made on invoice **Please do not post TeamViewer IDs**. The purchase was made by mistake because I did not understand the amount in fact that I would pay. I apologize and thank you in advance.

Anderson Ignácio Nunes



  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @anunes_br ,

    Thank you for your post.

    Unfortunately, we can't receive a cancellation request in the community. 

    However, you can contact our support team in order to assist you individually regarding cancellation.

    I apologize for any inconvenience caused.

    Kind regards,

    Former Japanese Community Moderator