I upgraded my membership yesterday and it worked, logged in today and showing as free user
Cant create support ticket, HELP!
Thanks Esther, I believe there was and thats why we went ahead and tried to pay with credit card. That may not have been the right way to do it
Hi @ThinkMoney
Thanks for your post.
Would you mind checking with your accounting whether there are outstanding invoices? This would explain why the new license is not working.
I hope this info helps,
Esther