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License not working

ThinkMoney

I upgraded my membership yesterday and it worked, logged in today and showing as free user

Cant create support ticket, HELP!

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ThinkMoney

Thanks Esther, I believe there was and thats why we went ahead and tried to pay with credit card. That may not have been the right way to do it

Esther

Hi @ThinkMoney

Thanks for your post.

Would you mind checking with your accounting whether there are outstanding invoices? This would explain why the new license is not working.

I hope this info helps,

Esther

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