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Teamviewer Quicksupport Fails..

sriram_h
sriram_h Posts: 1

When i try to connect from my PC to a android device using QuickSupport, i am seeing the below error message.. 

"Your Partner does not support file transfer Connection mode. Please choose Remote Control and try again"

Even after i choose remote control, i get the same message. When i look at the teamviewer quicksupport event log, i see error 

"LoginIncoming invalid connection type:5

SessionManager unsupported connection type

and the quick support on my PC bails out at this message.

Is this a known issue ?

thanks,

-Sriram

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Comments

  • TomasM
    TomasM Posts: 2 Newbie
    edited April 4

    Almost the same problem here ... on Windows 10 TV ver. 15.28.7

    Remote control works. even file transfer from other and to other machines works... but I'm unable to make the presentation...

    Other computers in the same network does not have this issue.