Forgot My Security Code

knightshae

Hello,

I have forgotten my security code for one of my accounts (unfortunately free tier) and cannot log into that account?

Is there a way to submit a ticket for that account (without logging because above), or get help accessing it?

 

JeanK

Hello @knightshae,

Thank you for your message and welcome in the TeamViewer Community! ?

We explain how to proceed in this post right here: Re: Unable To Disable 2fa even with the Recovery code 

Best,

Jean