HELP!! Not ready please check your connection

Hi,  i cannot connect to anything without seeing this message. i also have an account.

nothing works to solve it

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  • JeanK
    JeanK Posts: 7,052 Community Manager 🌍

    Hello @Rambo86,

    Thank you for your message and welcome in the TeamViewer Community! ?

    This could be due to many reasons...

    You might find ways to resolve this here: Not ready. Please check your connection 

    I hope this could help. ?

    Best,

    Jean

    Community Manager

  • Please can anyone help me i have "Not ready please check your connection" latest version of TV and latest macos, windows pc in the same lan work fine so i think its not router fault, thx

    TV log 

    Spoiler
    [logfile removed per community guideline]