teamviewer QS id
teamviwer QS seems to have a unique ID. So it is not possible to have multiple sessions parallel.
Is it possible to generate another ID when an additional user starts teamviewer QS?
Thx.
Best Answer
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Hello @kue_ssg,
Thank you for your message and welcome to the TeamViewer Community! ?
Several users can connect to the same ID.
The second supporter needs also to enter the QuickSupport ID and the connection will establish.I hope this could help. ?
If not, do not hesitate to ask your questions here. ?
Best regards
Jean
Community Manager
5
Answers
-
Hello @kue_ssg,
Thank you for your message and welcome to the TeamViewer Community! ?
Several users can connect to the same ID.
The second supporter needs also to enter the QuickSupport ID and the connection will establish.I hope this could help. ?
If not, do not hesitate to ask your questions here. ?
Best regards
Jean
Community Manager
5 -
Thank you Jean,
the answer will solve our problem. We were not sure that multiple sessions will be possible in a terminal server environmet ( multiple users on the same server ).
Best regards
Günther
1
