teamviewer QS id

kue_ssg

teamviwer QS seems to have a unique ID. So it is not possible to have multiple sessions parallel.

Is it possible to generate another ID when an additional user starts teamviewer QS?

Thx.

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Accepted answers

JeanK

Hello @kue_ssg,

Thank you for your message and welcome to the TeamViewer Community! ?

Several users can connect to the same ID.
The second supporter needs also to enter the QuickSupport ID and the connection will establish.

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean

All comments

kue_ssg

Thank you Jean,

the answer will solve our problem. We were not sure that multiple sessions will be possible in a terminal server environmet ( multiple users on the same server ).

Best regards

Günther

JeanK

Hello @kue_ssg,

Thank you for your message and welcome to the TeamViewer Community! ?

Several users can connect to the same ID.
The second supporter needs also to enter the QuickSupport ID and the connection will establish.

I hope this could help. ?

If not, do not hesitate to ask your questions here. ?

Best regards

Jean

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