"Remote Access" license - question about how this work + FAQ
One of my client have TeamViewer "Remote Access" license.
My client have some issue with this kind of license so he asked me to help him.
But this is not so complementary.
So I have few questions:
Question 1 in relation to:
How many endpoints can I connect to?
Remotely access 3 assigned computers or servers. Also you can purchase 3 additional endpoint devices anytime.
Where I should use license ?
I assume that the license should be usend on this 3 assinged computers, and according to his:
I assume that I should be able to connect to them from any computer on the world with TeamVeiwer free license.
If I have right on Question 1 then..... Why using computer with TeamViewer free license after 5 minutes connection to one of this 3 assigned computers is going to be disconeted ?
Was the license makers' assumption that longer connections are only possible between these 3 assigned computers?
If I have assigned 1 computer how to assign second and third computer ?
This could be taken as a "dumb" question, but when I try to assign second then I have been warned:
Your license does not allow you to add more computers.
Please change your plan to allow you to add more computers.
It could be that I have not proper license for 3 assinged computer/server, because when I check on management console that in "General settings" there is informationa that my client have "Remote Access 1/1 endpoints in use"
So my question is
How this i related "3assigned computer/server" <> "1/1 endpoint in use" ?
Is that mean that my client use different inproper license ?
mLipok , AutoIt MVP