We have purchased remote Licence and not received an activation email

edelkidney

We have purchaced a licence a few hours ago and not recieved any activation email associated with the account

Esther

Hi @edelkidney 

Thanks for your message.

I checked earlier today and there are no known issues for the delay from a technical point of view, but please know our team is checking each order individually and there might be a small queue today.

They are working as fast as they can - and everybody should get the license activation as fast as possible.

I hope you got the activation meanwhile. Can you confirm?

Thanks,

Esther