Where do I find my license key?

iwans
iwans Posts: 1
in General questions

Hi! I need to upgrade my license from 10 to latest version. And by that way I need to know my license number. But in last three years license activated by accound and I can't find message with number. How can I restore my license key for upgrade reasons? Thanks.

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  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @iwans ,

    Thank you for your post?

    The license number can be found on an invoice in PDF form that we sent to a registered email address when you purchased a license. Please note that TeamViewer licenses are account-based and must be logged in to be used in order to use your license.

    With regards to the upgrade, you do not need to do anything as your account will be automatically updated once you purchased a subscription license. For more information about subscription licenses, please read this article.

    Also please feel free to ask our sales team. They will be happy to assist you individually.

    Hope this will be helpful ✨

    Kind regards,
    Yuri

    Former Japanese Community Moderator
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