Commercial use - Connection time outAnnounced
Hi all,
๐ Request your reset here ๐
Read my Blog article to find more information about Commercial usage and the link to request the reset of your TeamViewer usage:
๐Click here for reading the blog article๐
Further articles:
Why do I see 'Commercial use suspected' / 'Commercial use detected'
๐ Please be aware that this is NOT an issue that can be resolved in the community. Posting messages about commercial usage will not help to get the reset. For getting a reset you need to fill out the form.
๐ Please be informed that the Community team is merging all posts about this topic underneath this post. We are doing this to make sure that users finding the right information quickly when using the search function.
If you are using TeamViewer for your employment or in a business setting, please contact our sales department to find out how your company can benefit from using TeamViewer!
See also: https://www.teamviewer.com/en/pricing/commercial-use/
Thanks and best,
/JeanK
Community Manager
Find more posts tagged with
Comments
I keep getting this all of a sudden with a free account that is NOT being used commercially, how does one fix this i am starting to get really fed up with it! All i am trying to do at the moment is send files from my laptop to my desktop because since the latest Windows 10 1803 Build Updating and them getting rid of Homegroup my computers can see one another but i cannot access 1 from the other and vice versa so to transfer files i was using teamviewer as a workaround until it was fixed, that is not commercial use!
Regards
David
Yes I hav just got the ame problem here in Australia. Used it for first time today and this **bleep** comes up.
Frustrating...... I have only ever had 'personal use' to use for this software.
Sad day if they are gonna start limiting us to use this software. Happy to pay a small fee of say $30AUD for a yearly subscription. :smileytongue:
hi friends
im using a free version to connect 2 of my personal laptiops. it was working ok all the while. now getting this error suddenly - https://www.dropbox.com/s/z55smpl0i5fcdtq/2018-05-30_13-02-10.png?dl=0
i closed all teamviewer sessions and after few min getting this error again!
Any idea?
I just got the Connection Blocked After Timeone notification.
I have 3 computers here are at home that were added on my TeamViewer account.
And today I kept getting blocked from accessing a computer. I don't think my usage is considered commercial since I rarely connect to them for more than 2minutes. It's only when my son wants me to open a game for him when he's in his room.
I have the same problem when connecting from Android app to my home PC. I have no problem connecting from another PC to my home PC so I suspect it's the Android app that is at fault. Take note that I have been using the Android app to connect to my home PC for years and this is the first time that I see this problem.
Android App Version: 13.1.8817 CL
[personal information removed by moderator]
as many peple suffered now,, my personal using also has blocked under commercial use detectd. I'm using app between home - office desktop to checking my work desktop status.pls unlock ID **Information removed as per Community Guidelines**(HOME) - **Information removed as per Community Guidelines**(office)
Although i have personal use of Team Viewer, it says me " Commercial Use Detected" and blocks me after 5 minutes. I am student&research assistant and i need to use the computer on my university for my personal work&research. I have used Team Viewer account for 6 months on the same computers and networks(one of them is University).
For 4 days, i have faced this problem.
What is changed ? Anyone has this problem ?
Need help!
Thanks...
[personal information removed by moderator]
If you fill out the form and attach your TeamViewer13 Logfile, they'll assess your usage and appropriately deal with your request.
https://community.teamviewer.com/t5/Knowledge-Base/Why-do-I-see-Commercial-use-suspected-Commercial-use-detected/ta-p/5265
Hey There
hope you can help.
A while ago now I helped a friend set up a 1 way connection to another pc
It is Her fathers Pc, so she could log into his PC help him if he had trouble using the pc online. , now she tends to check his emails and pay some bills etc.as he is getting a litttle forgetful. , She isnt very technical but can use a pc for day to day stuff. He lives about 45 minutes away, so she has found it pretty convienient.
it has Worked all this time no worries, apart from the odd update or restarts but today she gets a message that , Your usage level has crossed the FREE user allowance. What does that mean ? She doesn't log into other pcs , and the other end deffinetly doesn't.
Anyway I did a search and found nothing. if you have any ideas id appreciate it.
[comment removed per Community Guidelines - #9 - Sales/solicitation policy]
My one same since today, I have used teamviewer for long time to connect to my home computer from company site without any commerical things, but I got the error says this. Is this new license limited.
Hope teamviewer support staff give us the explaination, if no free then please tell , we can use other option, thanks, also thanks teamviewer as a good tool
same , i use team viewer to connect to my mums PC and to my uncles and i have 4 hobby mining pcs at home and ive hit the commercial limit, I wonder if the mining on such a small scale would be considered commercial. i dont have a business it doesnt make a lot of money just for fun $40 a month subscription would be unsustainable for me to pay. i will need another option i think.
FIX THIS obviously intentional ploy for revenue raising Teamviewer ASAP, or you will lose customers, not gain them. I won't be recommending you across all my professional IT dealings if this persists. Really, really poor tactics, Fire someone who decided this was a good idea. Pfft!