License, TeamViewer 11 Premium in Free status - what steps?The company promised a permanent license, what happened?
Can someone give us an answer?😓
Our users are waiting for us! Give us some answer, we will make decisions!
Hello all,
thanks for posting here in our Community.
We have recently ceased providing server services for several outdated software versions in various regions. Affected customers were informed beforehand.
The use of the affected versions remains possible in customers’ own environments (Local Area Networks and servers) in line with our terms and conditions.
If you have any further questions you can get in contact with our customer support here:
We apologize for any inconveniences this may have caused.
Best,
Alena
Please find more information regarding this in our announcement here:
Very strange behavior of such a large company...🤨 First, the company TeamViewer offers and advertises the most expensive product as the best solution.We buy this product from them. Then the company TeamViewer under the guise of EOL (End Of Life (this is about teamviewer 6-7-8-9-10)) asks to buy another product again. Then the company TeamViewer reports that EOL products Teamviewer 11-12-13 are unknown and there is no planned termination of service. And today we have a situation where the company TeamViewer, without notification, without remembering that once the client bought their most expensive product, which they wanted to sell him, simply deletes the license and does not offer anything in return. How crazy is that.😒
Same problem. We have TV12 CORP license. Today our CORP license switch to FREE, and information about license has gone.🤔
The same situation. Today the license has disappeared.
I have the same problems with the teamviewer 12 corporate license
Great job TeamViewer TEAM, simply and clever. 😀 Without notification, delete Corporation licenses from customers. It's insane.
This is very unfair! And do you think that after these actions I will buy a new license from you? No! I'll move on to your competitor with the letter A. Why it was impossible to send people an offer, offer a year of preferential tariff, then activate the standard subscription. You're acting like children!
Same problem with TV11, I didn't receive any notification letters about license cancellation, on the basis of which points of agreement they do this? We may be entitled to a refund money for our licenses?
in torrents you can find unlocked version of TV11 and it is working fine, I think that Teamviewer steal my license rights, how about move this topic to Reddit
Guys, I checked the LAN, you can't use the product, it says the free time is over.
Hey! Where is my Corporate License???? I have no purchased licence in my profile from today!!
Premium 11 licenses have disappeared, now only free - what to do?
Same problem, our license disappeared from the management console.
You cancelled! 😮
Our users, our works!😱
[removed per Community Guidelines]
LAN🤣
On March 18, 2021, I received a letter stating that the TeamViewer 10 license had been updated to TeamViewer 15 until December 31, 2025.
What's going on now? Did the company mix up the dates or forget what they promised?
Why did you change the license to Free?
web view
Hi @AlenaC,
I have version 13, too.
give us back our licenses 11-12-13
Forget it guys, when the time comes, we'll sue **bleep** Germans, put **bleep**, and sue millions from these arrogant **bleep** who acted not like professionals and IT companies, but like ***bleep** dancing to the tune of ***bleep** Americans. I spent a grand bucks, if not more, buying 2016-2017 versions 11, 12, 13 perpetual. And what do we see? They just ***bleep** on contracts, licenses and the fact that people paid them money for it. But not everyone, of course, but only Russians and Belarusians. **bleep**
Refund the money for licenses 11, 12, 13, ok?
Why are you deleting posts with screenshots of your invoices for your product? You don't want to compensate the money we paid you when you don't fulfill your contractual obligations?
Just give us all our money back for the perpetual licenses we bought. There won't be any complaints. And keep selling your subscriptions, no problem ))
I have a similar problem. Years ago I purchased TeamViewer 11 version which was permanent. I can no longer use my license today. how should i do I can't use Team Viewer to go from version 11 to version 11.
in any case, I demand the reinstatement of my commercial licence.
If you shut down the old servers - then you should give a licence for a newer product.
The lifetime licence implied exactly that. When you refused to upgrade from 11-12-13 - no one was against it. The task was being done and didn't give **bleep** about the rest. Now the situation is different, a bunch of people have to go around the world and install alternate access.
Translated with DeepL.com (free version)
What does free services have to do with it? We bought a license, and you yourself then specified the terms of its operation, extending it to version 15. And now, without notification and unilaterally, you screwed us)
Well thought out, Russia and Belarus, Ukraine forgotten. Sorry, we missed your message about you disconnecting us, you contradict yourself.
Why do you break your obligations? My TeamViewer 12 Business license has also disappeared. Urgently give an explanation to your customers and return the purchased licenses to us.
You didn't tell us about the ending, what kind of people are you?
There are many of us, let's write about it! Newspapers, media, social networks! Who can organize this?
I faced the same problem
Hi folks,
just encountered an issue that my TW13 Business license disappeared from my account, it was not a subscription.
Did any one encountered the same issue recently?
Thank you for your feed back!
Paul.
